If your Visa card has been lost or stolen, you can contact our Head Office during office hours.

For 24 hour service call the Credit Union Visa card Hotline on 1800 648 027 or, if travelling overseas, the CUSCAL hotline on +61 2 8299 9101.

If you have noticed suspicious or fraudulent activity on your account, please contact our Head Office during office hours, or contact Ron Hetherington, Assistant General Manager by email [email protected].