Putting our community first

To give our members confidence, and maintain our value of putting our community first, we adhere to the Customer Owned Banking Code of Practice.

This Code of Practice is recognised across Australia’s customer-owned banking sector, including by mutual building societies, credit unions, mutual banks and other mutual Authorised Deposit Taking Institutions.

It ensures we always maintain standards in-line with similar institutions, and demonstrates our commitment to your access to fair and responsible local financial solutions.

Our Code is an important public expression of the value we place on improving the financial wellbeing of our individual members and their communities.

Read the Customer Owned Banking Code of Practice.