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COVID19 INFORMATION

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A MESSAGE TO OUR MEMBERS

As a community, we are experiencing an unprecedented public health situation and we wanted to take an opportunity to reach out and let you know that we are here for you.

In this rapidly evolving situation, Central West Credit Union is guided by two priorities: ensuring employee, member and community safety and supporting their needs during this critical period for our business.

As a community focused business, we are working hard to be well prepared to maintain service without disruption and our staff are available to serve members. Given recent events, we have gone through a comprehensive process of re-examining our business continuity plans and processes to remain confident that we will be able to adapt as this situation evolves.

We're here to help

As we are dealing with the growing challenges and outcomes of the Coronavirus (COVID-19), we would like you to know that at CWCU our priority is the financial and personal well-being of our members.
If you experience financial stress, we encourage you to get in touch with us so we can work through your options together. A range of measures are available to assist genuinely impacted members including deferment of loan repayments, for up to three months. For the duration of the support period no repayments are required; during this time however interest will continue to accrue normally.
Other options that may be able to assist during this time are available, including:

  •                          * Accessing additional money available for redraw (for eligible loans)
  •                          * Reducing the repayments to the minimum amount
  •                          * Accessing off-set savings

If you wish to apply for financial relief, please contact one of our friendly loans staff at Parkes 6862 2788, Forbes 6852 3571, Cowra 6342 4142 or email loans@cwcu.com.au for assistance.
Please be assured that, as always, CWCU will work with and support members during challenging times. We want to get through this together.
 

Our Most Popular Services

Distance is no barrier

Sometimes getting to a branch is tricky. That’s why we have a Mobile Relationship Officer who comes right to your doorstep.

Your money goes with you

Create a digital wallet using our range of online services so you can access your money anytime, anywhere.

Home loans tailored to fit

Find your place to call home with our loan specialists, who will be by your side from the start to finish.

Are you ready to go paperless?

A brand new way to view your account information, and it’s all online. It's only takes three easy steps.

Making business easy and save time

Reduce the amount of manual work involved with your bookkeeping with CWCU and Xero's direct feeds.

Wanting to know our interest rates?

You can find all information on CWCU comparative interest rates in one place.

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We want to make Home Loans easy to understand. Let us call you and save the fuss.

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What our customers say

Over 12 years, CWCU has helped me purchase a home, construct a commercial building and establish store in Wagga.

Steve

Belonging to the credit union feels safe. I have a knowledge they take it as more than just a job.

Karen

Love Central West Credit Union.

Rhiannon

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Proudly Local Just Like You

Our communities are great places to live and work. We support the local organisations that make our communities unique.
200 +

Meals on Wheels delivered

10206

Members

24

Staff

$ 30 K

Community Support Annually

25 +

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