Scam Reports - Protect Yourself

29 June, 2018
The categories with the most threat-based impersonation scam reports in 2017 were:

Threats to life, arrest or other

Threats to life, arrest or other involve demands by scammers to pay money that you supposedly owe and threats if you do not cooperate.

Remote access scams

Remote access scams try to convince you that you have a computer or internet problem and that you need to buy new software to fix the problem.

Phishing

Phishing scams are attempts by scammers to trick you into giving out your personal information such as your bank account numbers, passwords and credit card numbers.

Identity theft

Identity theft is a type of fraud that involves using someone else's identity to steal money or gain other benefits.

False billing

False billing scams request you or your business to pay fake invoices for directory listings, advertising, domain name renewals or office supplies that you did not order.

 

Tips to protect yourself    

  • If you’re contacted unexpectedly and threatened by someone who says they’re from a government agency or trusted business, always consider the possibility that it may be a scam – then stop and check if it’s for real.

  • Don’t be pressured by a threatening caller and don’t respond to threatening emails or voicemail messages asking you to call someone back. If you do, the scammers may increase their intimidation and attempts to get your money.

  • If you’re unsure whether a call or email is genuine, verify the identity of the contact through an independent source, such as a phone book or online search, then get in touch with them to ask if they contacted you. Don’t use the contact details provided by the caller or in the message they sent to you.

  • If you’re still unsure, speak to a family member or friend about what's happened.

  • Never give money, bank account or credit card details or other personal information to anyone you don’t know or trust – and never by email or over the phone.

  • A government agency or trusted business will never ask you to pay by unusual methods such as with gift or store cards, iTunes cards, wire transfers or bitcoin.

  • Don’t open suspicious texts, pop-up windows or emails and don’t click on links or open attachments – just delete them.  

  • Never give anyone remote access to your computer if you’re contacted out of the blue – whether through a phone call, pop up window or email – and even if they claim to be from a well-known company like Telstra. 

  • Be cautious of sites that offer free trials where personal information and payment details (such as card information) must be provided to participate in the trial.