Remote banking services at CWCU

28 April, 2020
You may not be aware - but Central West Credit Union has some fantastic remote banking services.

They have been in place for a long time, giving you access to your money anytime, anywhere.

Whilst we are encouraging our customers to utilize these services, we are still open for business and you can call into anyone of our branches to continue to receive our great service. We have social distancing measures in place and you will need to stay 1.5m from staff and other members. We are regularly cleaning our service areas for your safety.

We are all having to adapt, to keep the wheels turning.

Although you may prefer to receive our personal service in branch, we also wanted to outline the other forms of banking services we provide.
 

RediNet Online Banking

RediNet is our Internet Banking service which provides you with access to your accounts around the clock and allows authorised members to select from a range of service options.

RediNet is a secure environment that can be accessed at your computer. It offers a safe way to access your finances, transfer funds and make payments, anywhere in the world, 24 hours a day.

For added protection, members can also apply or download a security token as an extra layer of identity protection when they use Redinet.

Use RediNet to view:
  • Account Balances
  • Savings, investments and loan balances
  • Transaction History
  • Recent transactions, by number or date
  • Your statements within a nominated timeframe
  • Interest earned and charged
  • BPay
 

Mobile Ap

Whether you’re at the beach, on the bus, or at a friend's BBQ, with our Mobile Banking & Payments app, all your banking needs are in the palm of your hand.

The Central West Credit Union mobile app provides a secure and convenient way to bank and shop on the go.
  • Access your banking worldwide, 24/7, wherever you have internet coverage
  • Log in securely with just your fingerprint (for iPhone 5s and above, with operating system 8.0 and above)
  • Quickly view account balances and transactions
  • Change your debit card PIN on-the-go
  • Register your card as lost or stolen
  • Pay bills via BPAY®
  • View your full transaction history
  • Reorder and hide your accounts
  • Pay anyone and transfer between accounts
  • Find your nearest branch or ATM

Life has become a whole lot easier thanks to the Mobile Banking and Payments app. 
 

Teleconference

If you’d like to meet with one of our staff members face to face, but are self isolating or can’t get to a branch, we have teleconference options available.

It’s a great way to experience our sensational service, in the comfort of your own home!

Get in touch with someone from our branch to organise your meeting. It’s very simple - you’ll be surprised! 
 

Phone

Yes - we do have fancy ways to connect with you - but the good ol’ telephone is still always a quick and easy way to have any issues or concerns addressed.

If you’re worried about how the COVID19 pandemic will affect your finances, don’t hesitate to give us a call. 

For more information about the different ways to bank with CWCU, head to our website.