-
Keep you PINs and
passwords confidential and never keep
them with your card, in your wallet,
purse or near your computer.
-
Sign any new card
immediately in ink and never allow
anyone else to use it. Always destroy
old cards once they have expired.
-
If you are expecting
a new or renewal card or cheque book
and it doesn’t arrive within
a reasonable time please contact your
local branch.
-
If you believe
an ATM has been tampered with, do
not use it and advise the institution
involved.
-
Never allow your
card to be taken out of your in sight
during any transaction.
-
Keep official log-in
websites in a favourites or bookmark
folder to reduce the risk of mistakes
or deception.
-
Never provide your
personal PIN, passwords, account or
credit card details in response to
an unsolicited request or by email.
-
When using internet
banking look for the “closed
padlock” 
symbol at the bottom of your web browser.
-
Check your statements
promptly and contact us immediately
if you notice any discrepancies.
By
taking the following simple precautions
you can help protect your personal financial
information and minimise the chance of
fraud occurring on your account.
