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Note: Excess Transaction Fees are incurred when a Member’s number of Free Transactions for the month are exceeded. For a full explanation of how a Member's Free Transactions are calculated, please see table below.
“rediATM” transactions/over the counter Cash Withdrawals or manual transfers
$1.50 per excess transaction.
EFTPOS
$0.90c per excess transaction. Visa Cards are exempt IF <credit> account is selected when completing purchase transaction at EFTPOS terminal.
Member Cheques
$0.90 cents per excess transaction.
Declined ATM/EFTPOS Transaction Fee
All ATM/EFTPOS transactions declined due to either “insufficient funds”, “incorrect PIN”, or “Card expired” incur a fee of $0.50c each.
Credit Union Counter Cheque Fee
A Counter Cheque fee of $7.50 applies to all Credit Union corporate “Counter Cheques” supplied, including Periodical payments made on behalf of Members via cheque.
Cheque Item Deposit Fee
A fee of $0.30c will be charged for each cheque item deposited. (Members under 18 exempt.)
Large Cash Withdrawal Fee
A charge of $5.00 per thousand dollars (or part thereof) will apply to cash withdrawals over $10,000.
Overdrawn Fee
A fee of $10.00 is applied each time a Member overdraws their available funds without authority, as a result of a cheque, ATM, Direct Debit or EFTPOS withdrawal.
Direct Debit Rejection Fee
A fee of $10.00 is applied where an authority to directly debit an account is rejected due to lack of funds in the nominated account.
Card Replacement Fee
Where replacement of a Redicard and/or Visa card is required, a $15.00 card replacement fee is payable at the time of requesting new card. There is no charge for renewal of expired cards.
Overseas Emergency Visa Replacement Card
Visa cards that are lost or damaged and require replacement whilst overseas incur a fee of $300.00.
SMS Short Message Fee
A fee of $0.30c will be charged for each SMS balance enquiry or Financial Alert provided.
Member Cheque Dishonour Fee
A fee of $10.00 will be charged, when any Member cheque is dishonoured (including where Member has lodged a stop payment on a cheque).
Cheque Deposit Dishonour Fee
When a cheque is deposited to a Member’s account which is subsequently dishonoured, the fee payable is $9.00.
Copy of Member Cheque Fee
A minimum fee of $25.00 will apply for the provision of a copy of a Member cheque or subsequent trace.
Duplicate Deposit Book Fee
A Credit Union duplicate deposit book is $10.00.
Bank Cheque Fee
A Bank cheque can be arranged for $10.00
Manual Transfer to other Financial Institutions Fee
Where transfer is remitted to another Financial Institution overnight, the fee payable is $5.00.
Where transfer is remitted to another Financial Institution immediately, the fee payable is $10.00. All transfers initiated via the Internet remain free of charge.
"Over the counter" BPay transactions
All over the counter BPay transactions are $1.00 per transaction. BPay transactions initiated on the Internet or phone banking remain free of charge.
Replacement Security token
Your initial Security Token is provided free of charge. If you subsequently lose or damage your token, replacement tokens are $20.00.
Dormant Account Fee
A $10.00 annual fee applies to accounts on which there has been no Member generated activity for at least two years, and where Member has not responded to advice from the Credit Union.
Currency Conversion Fee (Visa)
A Currency Conversion fee of 2% of the transaction amount will apply to any overseas Visa Card transaction.
Loose Coin Counting Fee
"Loose" Coin Counting (Amounts >$100) will incur a fee being 5% of deposit, maximum $20.00. Members <16 years of age are exempt.
All sorted and bagged coin is exempt.
Christmas Club withdrawals outside the November - February access period will incur a fee of $10.00 per withdrawal.
Document search fee
Requests for copies of Deposits/Withdrawal vouchers or documents (excluding loan documents) will be charged on a time spent basis, with fee being $15.00 per 30 minutes or part thereof of search time with a minimum charge of $15.00.
Duplicate Statement Fee
Duplicate statements can be provided at a cost of $1.00 per page.
Government Withholding Tax
Where you do not disclose your Tax File Number to us (which is not mandatory), we are obliged by legislation to deduct withholding tax from any interest you earn at the highest marginal rate.
Number of Free Transactions per month is based on a Member’s “Relationship Balance”
A “Relationship Balance” is the Total Average Balance of your Savings, Investment and Loan balances for the month (within a single Membership). Members < 18 years of age are exempt from transaction fees.
| Transaction Type | Total Balance $0 - < $3K |
Total Balance $3 - < $20K |
Total Balance $20 - < $50K |
Total Balance $50K + |
Excess Transaction Fee per Transaction |
| “rediATM”* transactions/over the counter Cash Withdrawals or manual transfers |
4 | 6 | 8 | Unlimited | $1.50 |
| EFTPOS (Members under the age of 21 are exempt from EFTPOS transaction fees) | 8 | 10 | 15 | Unlimited | $0.90 |
| Member Cheques | 0 | 2 | 5 | 8 | $0.90 |
| BPAY | Unlimited | Unlimited | Unlimited | Unlimited | N/A - Free Transactions |
| Redinet Internet Banking | Unlimited | Unlimited | Unlimited | Unlimited | N/A - Free Transactions |
| Rediphone Phone Banking | Unlimited | Unlimited | Unlimited | Unlimited | N/A - Free Transactions |
| EFTPOS transaction via Visa Debit Card when the <credit> button is selected and you sign for the transaction | Unlimited | Unlimited | Unlimited | Unlimited | N/A - Free Transactions |