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RediPhone

 

Our telephone service which provides access to your account by making a simple phone call. Your account is at your fingertips night and day. (Pocket Guide included).

How To Use RediPhone

Dial 1300 36 76 56 from any touchtone phone*

* You can also call 0268626305 from a mobile or when interstate to access the service, however normal call charges will apply.

Follow the simple instructions. Enter your membership number, then press the Hash button #.

Then enter your 4 to 6 digit access code followed by the Hash button #

For first time callers please contact your local branch to get an access code

RediPhone will now automatically give you your Savings Account Balances.

    Press 1 to hear your Savings & Loan Account balances.
    Press 2 to hear your account transactions.
    Press 3 to Transfer funds between your accounts.
    Press 4 for BPay service.
    Press 5 to check only Personal Cheque details
    Press 8 for other RediPhone functions: statement requests, interest earned for last tax year, changing your access code.
    Press 9 to speak to a Member Services officer.

To terminate your call, simply hang up.

The automated voice will also guide you through these steps.

Fees and Charges, Terms and Conditions apply to all Products and are available on request.